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Home / Student Resources / Student Support Services

You're Never Studying Alone

Online doesn't mean unsupported. Here's the full range of support services available through your university — and how your Global Degrees advisor helps you actually use them.

Academic Support

A Dedicated Academic Advisor

Once you enroll, your partner university assigns you a dedicated academic advisor who tracks your progress, helps with course selection and registration, and flags any requirement you might be missing before it becomes a problem. Your Global Degrees advisor stays in the loop alongside them, so you always have someone who understands your full journey — from the very first conversation through graduation.

  • Personalized course planning and registration help
  • Regular check-ins to keep you on track for graduation
  • A second point of contact through your Global Degrees advisor
Academic advisor supporting a student
Student using tutoring and writing center resources
Tech & Learning Support

24/7 Tech Support & Tutoring

Online programs are built around round-the-clock support, since students log in from every time zone. Most partner universities offer 24/7 technical helpdesks for LMS or login issues, along with free tutoring and writing center access for coursework help. Your advisor can point you to the exact contact points for your specific university so you're never stuck waiting.

  • Round-the-clock technical helpdesk, typical for online programs
  • Free subject tutoring and writing center review
  • Guidance on which support channel to use, and when
Every Student's Wellbeing Matters

Accommodation & Wellness Resources

Support doesn't stop at academics — universities also offer resources for accessibility and mental wellbeing.

Disability & Accommodation Services

Universities provide accommodation offices that can arrange extended exam time, accessible materials, and other adjustments for students with documented needs.

Mental Health & Wellness

Many programs include access to virtual counseling sessions, wellness webinars, and stress-management resources built for the online student experience.

Your Global Degrees Advisor

If you're ever unsure which university office to contact, your advisor helps you find the right resource and follows up to make sure you got the support you needed.

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More Student Resources

Online Learning Experience

What studying online actually looks like day to day.

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Career Services

Resume help, interview prep, and career centers.

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Library & Learning Resources

Digital libraries and research databases.

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Alumni Network

Mentorship and lifelong community.

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Want to Know What Support Looks Like for Your Program?

Talk to a free advisor about the specific support services available at your matched universities.

Check Your Eligibility